SOLD OUT: 5-STAR SERVICE

July 26th 10am-11:30am CST
Ticket Price: $25
*Link will be emailed after class registration.
What It Is:
The 5-STAR SERVICE Workshop is designed to guide you through the steps of taking your business from ordinary to extraordinary. Having systems, programs, & people is great, but without exceptional 5-STAR SERVICE, it’s challenging to achieve ongoing growth.
What You’ll Learn
Gain the tools to educate salon staff & help take your business above & beyond by understanding & applying the John Paul Mitchell Systems 10 “Gotta-dos” for delivering 5-STAR SERVICE.
We will address:

• How do you find out what your customers want & how can you help them get it?
• Are you making assumptions about your service and your guests?
• Are you listening to your guests needs & wants?
• What is your point of difference as a salon and a stylist, & how can you  promote it?
• How frequently do you check up on your goals?
• Are you show-ready?