I have been a stylist in Nashville, TN for a few years but I decided to move back to my hometown of Paducah, KY.
There is not an SSG anywhere near me other than Nashville. Emily, is at the store in Franklin,TN and she had always been amazing to work with. The other day I had ordered product and I was unable to pick it up as I originally intended when I ordered it. Emily went above and beyond (as she always does) to help me out of a bind and make it so that I didn’t have to cancel my Keratin client.
Thank you Emily!!!!
Salon Service Group has always been a reliable partner in the beauty business. From Gino on down, everyone is friendly and helpful. They have provided great product delivery and have consistently given us special opportunities for retailing, and wonderful educational programs. As a Paul Mitchell educator, I was impressed with the training facility set aside for us as well as the top caliber of instructors brought in to keep us up to date. With SSG being a multi line distributor, their big educational events are just that. BIG. It’s nice to get to see what the other product lines are doing and promoting. The sales staff is truly the wonderful and they are ready to help you build your business. Michael Dorio., my sales guy, is my best source for deals and new ideas that keep my salon making money. When we started the Underground Hair Stylist Club, a club for those that wanted to could come together and do our own education, sharing whatever we know, SSG donated their training room for us to have a place to meet. I really feel like they are on my side.
You can always count on Salon Service Group for the utmost in service, sales, and support! Perhaps the most organized accounting department in the business. The sales consultants are responsive and really know their products. Back-up support on equipment and education is just a phone call away.. A star in the “crown” of the beauty industry most certainly! Dana Houston has proven year after year to be the most dependable and honest sales consultant in the industry! She understands the mechanics of salon day-to-day and always has ideas on managing stock and budgeting for profitability. Her sincerity is heads above the rest and we would trust her with anything. She sinks her teeth into education and learns her products inside and out. She asks the right questions, knows the right answers, and can quickly find out the answer to anything she doesn’t know. Her truthful nature makes doing business with Salon Service Group and the wonderful assortment of products they distribute a breath of fresh air compared to other industry professionals! The best in the business!
My name is Rose, and I am a salon owner/stylist at Salon Artiste’ in Chesterfield MO. I have worked with Salon Service Group for ten years now, and I can honestly say I have never been disappointed. SSG always goes above and beyond in helping make my salon stay up to date with latest and the best products our industry has to offer. My rep, Robyn V., shows up every week with a smile and is always ready to not only take our order’s…but every time I see her, she is prepared to help me with fresh ways to spice up my retail and great ways to motivate my teams as well. I feel like Robyn is part of my team! I enjoy the open lines of communication and know I can always count on her for e-mail update’s for new product knowledge, classes, fresh ideas etc…. Robyn Rocks!!! The SSG team at the store is is always ready as well to help in every way to make my salon stay successful…. this company represents in every way what we in the salon industry need… to be the best we can be! Lisa and Jen at the Manchester Mo. Store…You Rock!
Thank you…… Gino to you and your awesome team for all you do!
Hi, my name is Bobbi Jo Patrick and I am the manager of Bliss Salon in St. Joseph, Missouri. We have used Salon Service Group since the day we opened our doors. When we place our orders we always have wonderful service along with speedy and accurate delivery. One thing that I love the most about this company is their love for education. We all know that in our industry education is very important. They offer some of the top educational events and classes. We enjoy going to educational events and having a great time while we are there with our SSG family. The sales reps are reliable, always have upcoming events information, and the Groupie in hand to show the new hot items they are launching. They all share the love and passion that we do for our industry. As for the owner Gino, what an amazing man. He is on top of his game and very knowledgeable. I see this company only growing because of these wonderful factors they have to offer salons. This company gives back and is always so thankful for our business. I congratulate this company on its continuous growth!
I highly recommend this awesome company and everything they have to offer.
Congratulations on your expansion into Nebraska, Iowa, Wisconsin, and Minnesota. We know they will value their partnership with SSG as much as we do. You have provided us with “custom care.” Our needs are met, questions answered, and suggestions given from our sales representative, Allison Hazen, in a timely manner. She has been a valuable partner for our new salon managers, as well as our seasoned managers.
Salon Service Group has gone above and beyond for me since me graduating last year. Patricia and the staff of SSG have always been there willing to help. I feel like you all have become my family. That kind of service and dedication to your clients is very hard to find but I am glad that is how SSG handles their business. EVERYONE at Salon Service Group is so helpful in so many different areas its nice to know there is so much knowledge in one building. Again thank you for making my journey as a salon owner easier,and always making me feel comfortable with anything I may need to ask from you. SSG is definitely a customer service orientated business with success for its clients in mind.